Template · Operations & process
DMAIC template
For fixing a process that keeps producing defects, in five disciplined steps from defining the problem to holding the gain. Leave it alone when you already know the cause and the fix; replace the valve. Instead Replace the valve. A known cause with a known fix needs a work order, not a five-phase project.
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This sheet, meaning our drawing and layout of it, is released under Creative Commons Attribution 4.0 International. Use it commercially, put it in a client deck, print it for a workshop, adapt it. Keep the attribution line that is printed on the sheet and you have met the licence.
Originator: Motorola; Six Sigma credited to Bill Smith, roadmap codified in Motorola and GE practice. The framework itself is not ours to license, and the written entry behind this page, its worked example, critiques and sources, stays all rights reserved. The full licence position is set out in plain English.
Before you fill it in
A blank template is the easy part. The entry behind it covers how to run DMAIC properly, a worked example, the pitfalls real teams hit, and the situations where it is the wrong tool and something else would serve better.