Template · Operations & process
SIPOC template
For agreeing the boundaries of a process on one page, suppliers, inputs, steps, outputs and customers, before anyone argues about the detail. Leave it alone when you already need the detail, the times, the queues, the rework; use value-stream mapping. Instead Value Stream Mapping, which has the times, the queues and the rework that SIPOC leaves out.
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What you may do with it
This sheet, meaning our drawing and layout of it, is released under Creative Commons Attribution 4.0 International. Use it commercially, put it in a client deck, print it for a workshop, adapt it. Keep the attribution line that is printed on the sheet and you have met the licence.
Originator: No single originator; codified in the total quality management and Six Sigma toolkits. The framework itself is not ours to license, and the written entry behind this page, its worked example, critiques and sources, stays all rights reserved. The full licence position is set out in plain English.
Before you fill it in
A blank template is the easy part. The entry behind it covers how to run SIPOC properly, a worked example, the pitfalls real teams hit, and the situations where it is the wrong tool and something else would serve better.